Faqs

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We are open Monday to Sunday between 10am to 6pm. We request new pet parents to call and book a trial session slot prior to their visit.

No, we do not take walk ins for overnight stay. For the safety of our current guests and safety of our staff prior reservations are required. We understand emergencies happen and if you are a member or a current guest of the resort you may contact anytime to make last minute arrangements.

Please call 7827855912 or email petzhousedelhi@gmail.com and we will help you with the services.

Petz House is a unique resort and an alternative option for pet owners. We are a socialized dog resort providing a safe and fun environment for your dog. The trial session is a full resort introduction as well as owner/pet evaluation. During this time we want to make sure your dog is comfortable at our facility so you can leave your pets with us worry free. We consider it as the first day of ‘school’. We spend one on one time with your pet and slowly introduce to the other friendly dogs. It’s important that your dog gets acclimated to the sights, smells, sounds of the resort prior to boarding.

For the diet / nutrition / food section ....Our Pet Care and Nutrition at Petz House

At Petz House, we take pride in offering organic, nutritious meals prepared with the utmost care and hygiene. Our thoughtfully crafted menu includes a wholesome combination of rice, milk, dahi, chicken, and eggs, served twice a day to keep your pet healthy, happy, and energized. We also understand that each pet is unique, which is why we are happy to accommodate any special dietary needs upon request. Your pet’s well-being is our top priority, and we ensure that every meal is tailored to their specific needs.

Of course and it is included in your stay! Just make sure medication is clearly labelled and dosage instructions are included.

Absolutely. Because a female in heat can stress our male guests staying at the resort and extra clean up is involved, an additional 100 Rs per day fee applies. We also require dogs in heat stay in an individual area to make their stay comfortable. She will enjoy private play an walks with a staff member each day.

Like children at school and people at work, your dog is exposed to diseases ( such as canine kennel cough) whether they are at home, dog park, vet, pet store, meeting other dogs on a walk or at the kennel. We take every precaution by requiring vaccinations and providing clean and sanitary environment. If any dog becomes sick while at stay we notify the owners immediately, isolate the dog and take to their vet if necessary. We have an in house vet for weekly general checks of all the furry guests.

In a socialized environment accidents can happen since dogs will be dogs and they use only their mouth and legs to play. Therefore a trial session prior to boarding helps us to screen the various dog behaviors, whether they are friendly or not. Only the friendly dogs are given the chance to socialize with the other friendly furry guests and are supervised all the time by our trained staff.

A large majority of our visitors actually don’t want to leave the resort, they often run back to us to get one more cuddle or sniff one more time. Dogs are social animals they love human company as well as company of other dogs. This is what they get at Peppy Paws whenever they come for a vacation, there is always something new to see and sniff out there.